Find Answers to Your Questions

FAQs

Cookies

What makes Bake My Day’s cookies so special?

When will my cookies be baked?

When will you ship my cookies?

How long will my cookies stay fresh once they arrive?

How can I extend the freshness of my cookies?

What if I receive broken cookies in my shipment?

If I want to place a large order (12 dozen or more) to be shipped, do you offer any discounts?

How big are your cookies?

Shipping

What is your shipping policy?

What happens if I provide the wrong address or an incomplete address?

Can I come to your bakery to pick up my order?

How can I be sure you received my order?

What if I need to change or cancel my order once it is placed?

Do you provide tracking information?

Can I request a specific shipping or delivery date?