!!UPS IS CLOSED JANUARY 15TH!! NO SHIPMENTS WILL GO OUT ON MONDAY, JANUARY 15TH DUE TO FEDERAL HOLIDAY.!!! We ship on MONDAY, TUESDAY and WEDNESDAY. Please be aware we do not ship on Thursdays or Fridays. Orders must be received by 12:00 NOON (central time) to ship out same day. If received after 12:00 pm, order will ship next day. Thank you for your support!

Shipping Policy


 

  • We offer FREE priority shipping on all baked goods. Free shipping is not included if shipping to Alaska or Hawaii. All other items including merchandise are not included in our free priority shipping. This includes stickers, magnets, koozies, hats, bags, t-shirts and sweatshirts. Please choose shipping option at checkout. 
  • We ship Monday through Wednesday to ensure your scratch-baked sweets arrive fresh and quickly. We take every precaution to ensure your shipment doesn't end up in limbo over the weekend. Please let us know if you'd like your order to arrive around a specific date by including this in the Special Instructions box on the first page of Checkout.
  • Our cutoff time for same day order shipping is 12pm Central time. If we receive your order after 12pm on Wednesday then your order will not get shipped until the following Monday unless you pay additional for overnight shipping. It typically takes 1 business day to start working on your order once we receive it, though it could take longer around major holidays. We do not ship on US Holidays when the USPS is closed, such as Martin Luther King Jr. Day, President's Day, Memorial Day, Labor Day, etc. In this case, we will ship on the following business day.
  • We ship 2- or 3-day priority through UPS or USPS. This is not guaranteed delivery, as we do not have control over the UPS or USPS shipping services and neither shipping service guarantees delivery. This is true for all merchants. In some extreme cases, the USPS can take 5 days to deliver 2-day priority mail. We are not responsible for these delays and do not offer refunds in these cases. We have no influence on when the USPS or UPS delivers packages.
  • Only Next Day delivery comes with a guarantee from the USPS and UPS, which is available for purchase when you check out.
  • If you are shipping to a college student, the delivery time can take an extra 1 - 2 days due to how the mail works at the college/university. Sometimes students cannot receive mail on Saturdays. If you are ordering Wednesday to Friday, you will need to purchase expedited shipping or wait until the following Monday for your shipment to go out. We are not responsible for these delays and do not offer refunds in these cases. 
  • Our Shipping Disclaimer: We instruct UPS and USPS that no signature is required for the delivery. UPS/USPS may leave your cookies at the door if there is no one home. However, the UPS/USPS Delivery Driver may choose, at his/her sole discretion to not leave the package at the door if they feel it would be unsafe or unwise for any reason. If this happens, the UPS/USPS Delivery Driver will leave a tag indicating where and how to pick up your box or arrange for another delivery. It is solely your responsibility to work this out with UPS/USPS.
  • We are not responsible for undeliverable cookies or delays in when you receive your cookies due to weather or other circumstances beyond our control, including cases where you are sending the cookies as a gift and the recipient isn’t home to receive the delivery or where an incorrect address was provided
    • We want you to be happy with the experience you have with our bakery, but giving refunds in cases that are beyond our control is not something we can offer. Thank you for supporting small businesses during this time and for your understanding.
    • At this time, we ship only within the United States including Alaska and Hawaii.
    • If you’d like to place a large order (15 dozen or more), please call us at (251) 219-7261 to talk about your needs.